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How fairplaypro Handles Your Personal Data

At fairplaypro, we treat every piece of personal data you share with us as a responsibility, not a resource.

Data Collected With Your ConsentSecure Account StorageYour Right to Access & DeleteUPI, Paytm, PhonePe Transaction PrivacyNo Third-Party Sale of Your Data

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What This Privacy Policy Covers for You

fairplaypro Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data processed when you interact with fairplaypro through our website, mobile interface, or customer support channels. We collect information you provide directly — such as your name, email address, and phone number during account registration — and information generated through

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your activity, including deposit and withdrawal records tied to UPI, Paytm, and PhonePe transactions. We also collect device identifiers, IP addresses, and session data for security and fraud-prevention purposes. Access to and use of our platform depends on local law and is available where local law
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permits. Data is processed on servers with encryption at rest and in transit. We retain account data for as long as your account remains active, or as long as applicable regulations in your jurisdiction require us to keep financial records.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Privacy Team

If you have questions about your data, want to access what we hold, or need to request a correction or deletion, our privacy support team is…

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data handling practices are built around six core commitments — from the moment you create an account through every deposit you make via UPI, Paytm, or PhonePe, and all the way…

Encryption at Every Layer

All personal data you submit — registration details, payment method selections, and support conversations — travels over TLS-encrypted connections and is stored using AES-256 encryption at rest, making it unreadable if intercepted.

Cookie Use and Your Control

We use functional cookies to keep your session active and analytical cookies to understand how you navigate our pages. You can review and adjust cookie preferences at any time through the cookie settings panel in your account.

Account Security Verification

When you request a withdrawal via UPI or PhonePe, our system runs a two-step identity check against the details you provided at registration to confirm that the funds are going to the correct, verified account holder.

Data Retention Schedule

We keep your active account data for the duration of your account and for the period required under applicable financial regulations. Once you close your account and the retention period expires, your personal records are securely deleted from our systems.

Who Can Access Your Data

Only authorised fairplaypro staff with a direct operational need can view your personal data. We do not sell, rent, or trade your data to third-party marketers. Payment processors like UPI rails and Paytm receive only the minimum data needed to process your transaction.

How to Request Data Changes

You have the right to access a copy of your data, correct inaccuracies, or request deletion where no legal retention obligation applies. Submit your request via the in-account Help Centre or our privacy email, and we will respond within five working days.

Your Privacy Policy Questions

Below you will find answers to the questions we receive most often about how fairplaypro handles personal data, what rights you have, and how to exercise them. If your question is not covered here, reach out through live chat or email.

We collect your name, email address, phone number, and date of birth at registration. Once you transact, we also record deposit and withdrawal details linked to your UPI, Paytm, or PhonePe payment method, along with device identifiers for security purposes.

We do not sell or rent your personal data. We share the minimum necessary information with payment processors — such as UPI and Paytm networks — solely to complete your transactions, and with fraud-prevention services where required by law.

Submit a data access request through the Help Centre inside your account or send an email to our privacy team. After verifying your identity, we will provide a summary of the personal data we hold, typically within five business days.

Yes. If there is no active legal or financial retention obligation attached to your account, we will delete your personal data upon a verified written request. Requests can be submitted via the in-account Help Centre or our privacy email address.

Active account data is retained for the life of your account. After closure, transaction records are kept for the duration required under applicable financial regulations in your jurisdiction. Once that period expires, your data is securely and permanently deleted.

Payment data is transmitted over TLS-encrypted connections and stored with AES-256 encryption. When you withdraw via UPI or PhonePe, our system runs an identity verification check to ensure funds are released only to the verified account holder.

Some details — like your display name — can be updated directly in account settings. For changes to sensitive fields such as your registered phone number or payment details, contact our support team through live chat or submit a correction request via email.

How fairplaypro Handles Your Personal Data

Reach Our Data Privacy Team

How We Protect and Manage Your Information

Encryption at Every Layer

Cookie Use and Your Control

Account Security Verification

Data Retention Schedule

Who Can Access Your Data

How to Request Data Changes

Your Privacy Policy Questions

01 What personal data does fairplaypro collect when I open an account?

02 Does fairplaypro share my data with third parties?

03 How can I access a copy of the data fairplaypro holds about me?

04 Can I ask fairplaypro to delete my personal data?

05 How long does fairplaypro keep my account and transaction data?

06 How does fairplaypro protect my payment data when I use UPI or PhonePe?

07 How do I update or correct personal data held in my fairplaypro account?

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